{"id":1827,"date":"2017-10-06T14:15:10","date_gmt":"2017-10-06T14:15:10","guid":{"rendered":"http:\/\/support.loginextsolutions.com\/?p=1827"},"modified":"2026-01-28T09:17:37","modified_gmt":"2026-01-28T09:17:37","slug":"geocoding-order","status":"publish","type":"post","link":"https:\/\/support.loginextsolutions.com\/index.php\/2017\/10\/06\/geocoding-order\/","title":{"rendered":"Update Customer Locations"},"content":{"rendered":"\n\n\n\t<div class=\"dkpdf-button-container\" style=\" text-align:left \">\n\n\t\t<a class=\"dkpdf-button\" href=\"\/index.php\/wp-json\/wp\/v2\/posts\/1827?pdf=1827\" target=\"_blank\"><span class=\"dkpdf-button-icon\"><i class=\"fa fa-file-pdf-o\"><\/i><\/span> Download PDF<\/a>\n\n\t<\/div>\n\n\n\n\n\n\n<ul id=\"article-tab\">\n<li><a href=\"#\/2017\/10\/06\/geocoding-order\/\">Desktop\/Laptop<\/a><\/li>\n\n\n\n<li><a href=\"#\/2024\/11\/13\/update-customer-locations\/\">Mobile App<\/a><\/li>\n<\/ul>\n\n\n\n<p>Geocoding is the process of assigning latitude and longitude to an address. Accurate geocoding is essential for seamless operations as it ensures delivery associates navigate to the correct locations without delays. To maintain efficiency, only geocoded orders are considered in Trip Planning. The Update Customer Location feature allows you to update geocoding for orders, ensuring precise location mapping. If an order lacks accurate geocoding, you can manually adjust it using this feature.<\/p>\n\n\n\n<p>For a deeper dive into why geocoding is challenging and how businesses can tackle it, click <a href=\"https:\/\/support.loginextsolutions.com\/#\/2025\/09\/23\/geocoding-challenges-insights-workflows\/\" data-type=\"link\" data-id=\"https:\/\/support.loginextsolutions.com\/#\/2025\/09\/23\/geocoding-challenges-insights-workflows\/\">here<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Steps to Update Order Geocoding<\/h4>\n\n\n\n<p>To update geocoding for orders, follow these steps:<\/p>\n\n\n\n<ol>\n<li>Click the Order tab.<\/li>\n\n\n\n<li>Select Update Customer Location in the drop-down menu.<br><img loading=\"lazy\" decoding=\"async\" width=\"297\" height=\"300\" class=\"alignnone size-medium wp-image-14350\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-09-at-7.01.30-PM-297x300.png\" alt=\"\" style=\"width: 250px;\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-09-at-7.01.30-PM-297x300.png 297w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-09-at-7.01.30-PM.png 560w\" sizes=\"(max-width: 297px) 100vw, 297px\" \/><\/li>\n\n\n\n<li>You can use the given checkboxes to filter orders based on their geocoding status\u2014system geocoded, approximately geocoded, manually geocoded, or not geocoded. (The system assigns different geocoding statuses based on how an address is processed. For more details on geocoding statuses, click <a href=\"https:\/\/support.loginextsolutions.com\/#\/2020\/07\/07\/all-addresses\/\">here<\/a>.) To retrieve orders falling under a specific Start and End Time window, specify the desired period in the relevant fields and click Search. Note that you can retrieve orders only from the past three years. To search for a specific order, enter the order number in the Order Number column of the list. <\/li>\n\n\n\n<li>Select the required order. Upon selecting, the location would be displayed on the adjoining map.<br><img loading=\"lazy\" decoding=\"async\" width=\"2880\" height=\"1240\" class=\"wp-image-24154\" style=\"width: 800px;\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-10-at-4.11.35\u202fPM-1.png\" alt=\"\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-10-at-4.11.35\u202fPM-1.png 2880w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-10-at-4.11.35\u202fPM-1-300x129.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-10-at-4.11.35\u202fPM-1-1024x441.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-10-at-4.11.35\u202fPM-1-768x331.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-10-at-4.11.35\u202fPM-1-1536x661.png 1536w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-10-at-4.11.35\u202fPM-1-2048x882.png 2048w\" sizes=\"(max-width: 2880px) 100vw, 2880px\" \/><\/li>\n\n\n\n<li>Using the search bar on the map, you can look up the correct location and select it. Additionally, you can drag the location icon on the map to refine the position further. If needed, you can also manually update the latitude and longitude coordinates.<\/li>\n\n\n\n<li>Click the Save button. The order will be geocoded based on the newly entered address. Note that the star on the map represents the current location. After you update and save the location, the star will move to the new, refined position on the map.<br><img loading=\"lazy\" decoding=\"async\" width=\"2864\" height=\"1221\" class=\"wp-image-24156\" style=\"width: 800px;\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-10-at-4.55.01\u202fPM.png\" alt=\"\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-10-at-4.55.01\u202fPM.png 2864w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-10-at-4.55.01\u202fPM-300x128.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-10-at-4.55.01\u202fPM-1024x437.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-10-at-4.55.01\u202fPM-768x327.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-10-at-4.55.01\u202fPM-1536x655.png 1536w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-10-at-4.55.01\u202fPM-2048x873.png 2048w\" sizes=\"(max-width: 2864px) 100vw, 2864px\" \/><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Download PDF Geocoding is the process of assigning latitude and longitude to an address. Accurate geocoding is essential for seamless operations as it ensures delivery associates navigate to the correct locations without delays. To maintain efficiency, only geocoded orders are &hellip; <a href=\"https:\/\/support.loginextsolutions.com\/index.php\/2017\/10\/06\/geocoding-order\/\">Continued<\/a><\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[],"tags":[2386,3020,3019,3018,3017,3014,3011,3010,2981,2980,2979,2978,2974,2969,122,2385,2384,2383,1694,1601,1600,1599,1598,973,535,381,380],"_links":{"self":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/1827"}],"collection":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/comments?post=1827"}],"version-history":[{"count":59,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/1827\/revisions"}],"predecessor-version":[{"id":30865,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/1827\/revisions\/30865"}],"wp:attachment":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/media?parent=1827"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/categories?post=1827"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/tags?post=1827"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}