{"id":2223,"date":"2017-10-13T08:30:55","date_gmt":"2017-10-13T08:30:55","guid":{"rendered":"http:\/\/support.loginextsolutions.com\/?p=2223"},"modified":"2026-05-08T03:19:46","modified_gmt":"2026-05-08T03:19:46","slug":"overall-summary","status":"publish","type":"post","link":"https:\/\/support.loginextsolutions.com\/index.php\/2017\/10\/13\/overall-summary\/","title":{"rendered":"Overall Summary Report"},"content":{"rendered":"\n\n\n\t<div class=\"dkpdf-button-container\" style=\" text-align:left \">\n\n\t\t<a class=\"dkpdf-button\" href=\"\/index.php\/wp-json\/wp\/v2\/posts\/2223?pdf=2223\" target=\"_blank\"><span class=\"dkpdf-button-icon\"><i class=\"fa fa-file-pdf-o\"><\/i><\/span> Download PDF<\/a>\n\n\t<\/div>\n\n\n\n\n\n\n<ul id=\"article-tab\">\n<li><a href=\"#\/2017\/10\/13\/overall-summary\/\">Desktop\/Laptop<\/a><\/li>\n\n\n\n<li><a href=\"#\/2024\/12\/15\/overall-summary-report\/\">Mobile App<\/a><\/li>\n<\/ul>\n\n\n\n<p>The objective of the Overall Summary screen is to give an aggregated report of all on-ground operations.<\/p>\n\n\n\n<p>To access it, go to Analytics > Overall Summary.<br><img loading=\"lazy\" decoding=\"async\" width=\"1642\" height=\"386\" class=\"alignnone wp-image-12791\" style=\"width: 650px;\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-02-20-at-2.22.33-PM.png\" alt=\"\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-02-20-at-2.22.33-PM.png 1642w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-02-20-at-2.22.33-PM-300x71.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-02-20-at-2.22.33-PM-768x181.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-02-20-at-2.22.33-PM-1024x241.png 1024w\" sizes=\"(max-width: 1642px) 100vw, 1642px\" \/><br>On the top right corner, you will find the calendar option where you can select a date\/time range for which you want the data. The trips that have ended and whose Planned Start Time or (Actual) Start Time falls in the selected date\/time range will be considered for the report. Similarly, the orders associated with the trips that have ended and whose Planned Start Time or (Actual) Start Time falls in the selected date\/time range will be considered for the report.<\/p>\n\n\n\n<p><strong>Note<\/strong>: <i>You can access data only from the past three years.<\/i><\/p>\n\n\n\n<p>You can also apply Advanced Filters to the report. Click <a href=\"https:\/\/support.loginextsolutions.com\/#\/2017\/12\/06\/advanced-filters\/\">here<\/a> to learn more about Advanced Filters.<\/p>\n\n\n\n<p>The AI Insights option analyzes the Overall Summary data within the selected date range and filters to generate actionable insights. It identifies operational bottlenecks and optimization opportunities, helping you streamline your logistics operations.<br><img loading=\"lazy\" decoding=\"async\" width=\"1999\" height=\"492\" class=\"wp-image-32806\" style=\"width: 900px;\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image3-125.png\" alt=\"\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image3-125.png 1999w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image3-125-300x74.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image3-125-1024x252.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image3-125-768x189.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image3-125-1536x378.png 1536w\" sizes=\"(max-width: 1999px) 100vw, 1999px\" \/><\/p>\n\n\n\n<p>Here is what the first two cards represent:<\/p>\n\n\n\n<ul>\n<li>Ended Trips: The total number of ended trips whose Planned or Actual Start Time falls in the selected date\/time range.<\/li>\n\n\n\n<li>Delayed Trips: The total number of trips that were delayed. Below the total count, you will finda breakdown of these trips. The Donut Chart encapsulates delayed trip details like \u2018Started Before Time,\u2019 \u2018Started Late,\u2019 and \u2018Started On Time\u2019. If a trip started later than its scheduled time, it is counted as Started Late, whereas if a trip started on or before time than the same is reflected in On Time or Before Time bucket.<\/li>\n<\/ul>\n\n\n\n<p>The system also shows the planned versus actual comparison for distance and time. This is especially useful for highlighting cases where delivery associates could be violating the suggested routes. A higher discrepancy also shows that delivery associates are not marking orders at the right location.<\/p>\n\n\n\n<p>The Planned Distance of a trip is calculated by summing up the estimated distances of all the orders in the trip. Once the trip is completed, then basis the tracking points received from the Driver App, the Actual Distance is derived for the trip. In case of pickup and\/or delivery types of orders, the distance from the branch to the first order and then subsequent distances between the orders in the trip get summed up. In the case of a Point-to-Point order, the distance is considered from the pickup to the delivery location instead of the branch as the starting point.<\/p>\n\n\n\n<p>The estimated start time and end time of the trip is used to calculate the Planned Time. When the trip is completed, the Actual Time is calculated basis when the trip actually started and ended. In case a trip is still ongoing, the actual time is the time between the trip actual start time and the current time.<br><img loading=\"lazy\" decoding=\"async\" width=\"1999\" height=\"492\" class=\"wp-image-32806\" style=\"width: 900px;\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image3-125.png\" alt=\"\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image3-125.png 1999w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image3-125-300x74.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image3-125-1024x252.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image3-125-768x189.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image3-125-1536x378.png 1536w\" sizes=\"(max-width: 1999px) 100vw, 1999px\" \/><\/p>\n\n\n\n<p><strong>Average Performance<\/strong><\/p>\n\n\n\n<p>On scrolling down, you can see operational metrics highlighting efficiency. There are trip-level and order-level statistics mentioning time per trip, distance travelled per trip, time taken to deliver an order and distance to be covered to deliver an order. On the basis of above two parameters , you can further derive metrics like how many orders are there in a trip on an average. The higher the number the higher is the efficiency in operations.<br>Average Time Per Trip (mins) = Actual Time (hrs) \/ Total No. of Ended Trips<br>Average Distance Per Trip (km) = Distance\/ Total Orders<br>Average Time Per Order (mins) = Actual Time \/ Total Orders<br>Average Distance Per Order (km) = Distance\/ Total Orders (Average distance per order is the average distance a delivery associate must travel from a store (i.e. from where the order is picked up) to the end customer to deliver an order.)<br><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"183\" class=\"wp-image-32810\" style=\"width: 900px;\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-07-at-7.16.59\u202fPM-1024x183-1.png\" alt=\"\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-07-at-7.16.59\u202fPM-1024x183-1.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-07-at-7.16.59\u202fPM-1024x183-1-300x54.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-07-at-7.16.59\u202fPM-1024x183-1-768x137.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n\n\n\n<p><strong>Order Summary <\/strong><\/p>\n\n\n\n<p>You can further see the order-level split of your operations. You can see how many orders were served in the selected date\/time range and out of them how many orders were successfully Completed, Missed, Cancelled, and Attempted.<br>You also get individual cards to view granular details of how many orders were fulfilled on time, missed, and total value of all orders.<br><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"231\" class=\"wp-image-32811\" style=\"width: 900px;\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-07-at-7.26.11\u202fPM-1024x231-1.png\" alt=\"\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-07-at-7.26.11\u202fPM-1024x231-1.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-07-at-7.26.11\u202fPM-1024x231-1-300x68.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-07-at-7.26.11\u202fPM-1024x231-1-768x173.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n\n\n\n<p><strong>Delivery Associate Summary<\/strong><\/p>\n\n\n\n<p>Upon scrolling down, you will find a graph displaying the number of orders assigned to each delivery associate and the split of those assignments at the delivery associate level. Right below, you will find cards for the total number of delivery associates to whom orders were assigned during the selected time duration, the average of total time taken by delivery associates, the average distance travelled by delivery associates to attempt fulfillment of assigned orders, and the average time to fulfill an order.<br><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"448\" class=\"wp-image-32812\" style=\"width: 900px;\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-07-at-7.33.00\u202fPM-1024x448-1.png\" alt=\"\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-07-at-7.33.00\u202fPM-1024x448-1.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-07-at-7.33.00\u202fPM-1024x448-1-300x131.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-07-at-7.33.00\u202fPM-1024x448-1-768x336.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n\n\n\n<p><strong>Trip Details<\/strong><\/p>\n\n\n\n<p>You will find trip level statistics upon further scrolling. This list view shows operational metrics at the trip level. The user can see trip level information, such as:<\/p>\n\n\n\n<ul>\n<li>Trip No.: The identifier number of a trip.<\/li>\n\n\n\n<li>Actual Start Date: The date when the trip actually started.<\/li>\n\n\n\n<li>Actual End Date: The date when the trip actually ended.<\/li>\n\n\n\n<li>Tracking Distance: The total distance actually covered on the trip.<\/li>\n\n\n\n<li>Planned Start Date: The planned date for starting the trip.<\/li>\n\n\n\n<li>Planned End Date: The planned date for ending the trip.<\/li>\n\n\n\n<li>Planned Distance: The total distance planned for the trip.<\/li>\n\n\n\n<li>Status: The current status of the trip.<\/li>\n\n\n\n<li>Cash to be Collected: The total amount of cash to be collected on the trip.<\/li>\n\n\n\n<li>No. of Orders Attempted: The no. of orders attempted in the trip.<\/li>\n\n\n\n<li>No. of Orders Delivered: The number of orders delivered on the trip.<\/li>\n\n\n\n<li>Driver: The driver linked with the trip.<\/li>\n\n\n\n<li>Vehicle: The vehicle linked with the trip&#8217;s driver.<\/li>\n\n\n\n<li>Track Now: The user can see trip tracking of any trip by clicking the Track Now button. The user will be redirected to the map view where all the points captured while the trip was in progress would be plotted.<br><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"166\" class=\"wp-image-32813\" style=\"width: 900px;\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-07-at-7.35.25\u202fPM-1024x166-1.png\" alt=\"\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-07-at-7.35.25\u202fPM-1024x166-1.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-07-at-7.35.25\u202fPM-1024x166-1-300x49.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2025-02-07-at-7.35.25\u202fPM-1024x166-1-768x125.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">You can perform the following functions right from the list view:<\/span><\/p>\n\n\n\n<ul>\n<li><span style=\"font-weight: 400;\">Download:<\/span><span style=\"font-weight: 400;\"> Use the download icon located right above the trip list view to download <\/span>a report on trip summary or a report with E-Sign information.<\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Select columns:<\/span><span style=\"font-weight: 400;\"> Click the vertical ellipsis icon located on the top right corner of the trip list view and select the columns that you want to see in the list view.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Search:<\/span><span style=\"font-weight: 400;\"> Use the \u2018Search\u2019 option on all the columns to locate a specific trip.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Sort:<\/span><span style=\"font-weight: 400;\"> Click the arrow next to a column name and select the option \u2018Sort Ascending\u2019 or \u2018Sort Descending\u2019 to arrange the results in an ascending\/descending order.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Pin a column to left\/right:<\/span><span style=\"font-weight: 400;\"> Click the arrow next to a column name and select the option \u2018Pin Left\u2019 or \u2018Pin Right\u2019 to pin the column to the extreme left\/right of the table.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Hide a column:<\/span><span style=\"font-weight: 400;\"> Click the arrow next to a column name and select the option \u2018Hide Column\u2019 to hide a column from the table.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Rearrange columns:<\/span><span style=\"font-weight: 400;\"> Hover over the column name such that the mouse pointer is a hand icon. Click on the column name and drag-drop the column to rearrange the column sequence. Note that the columns are rearranged temporarily and would be placed back in their default positions every time the page loads.<\/span><\/li>\n\n\n\n<li>Resize columns: From the column header row, click on the border separating two columns to resize the column width. You can double-click on a column and drag-drop to obtain the required width.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Download PDF The objective of the Overall Summary screen is to give an aggregated report of all on-ground operations. To access it, go to Analytics > Overall Summary.On the top right corner, you will find the calendar option where you &hellip; <a href=\"https:\/\/support.loginextsolutions.com\/index.php\/2017\/10\/13\/overall-summary\/\">Continued<\/a><\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[],"tags":[1354,3020,3019,3018,3017,3014,3011,3010,1355,288,1352,1351,1350,1347,965,962,492],"_links":{"self":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/2223"}],"collection":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/comments?post=2223"}],"version-history":[{"count":29,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/2223\/revisions"}],"predecessor-version":[{"id":32814,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/2223\/revisions\/32814"}],"wp:attachment":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/media?parent=2223"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/categories?post=2223"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/tags?post=2223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}