{"id":3275,"date":"2017-12-06T13:18:21","date_gmt":"2017-12-06T13:18:21","guid":{"rendered":"http:\/\/support.loginextsolutions.com\/?p=3275"},"modified":"2026-01-28T09:38:03","modified_gmt":"2026-01-28T09:38:03","slug":"notify-delivery-associate","status":"publish","type":"post","link":"https:\/\/support.loginextsolutions.com\/index.php\/2017\/12\/06\/notify-delivery-associate\/","title":{"rendered":"Sending Notifications to Delivery Associates"},"content":{"rendered":"\n\n\n\t<div class=\"dkpdf-button-container\" style=\" text-align:left \">\n\n\t\t<a class=\"dkpdf-button\" href=\"\/index.php\/wp-json\/wp\/v2\/posts\/3275?pdf=3275\" target=\"_blank\"><span class=\"dkpdf-button-icon\"><i class=\"fa fa-file-pdf-o\"><\/i><\/span> Download PDF<\/a>\n\n\t<\/div>\n\n\n\n\n\n<ul id=\"article-tab\">\n<li><a href=\"#\/2017\/12\/06\/notify-delivery-associate\/\">Desktop\/Laptop<\/a><\/li>\n<li><a href=\"#\/2023\/12\/27\/sending-notifications-to-delivery-associates\/\">Mobile App<\/a><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The LogiNext platform lets you send notifications to the delivery associates fulfilling your orders. With the \u2018Notify\u2019 feature, you can send customized messages and provide real-time updates about new orders, changes in delivery details, customer-specific information, and more to your delivery associates.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can send notifications to delivery associates via:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Delivery Associates List View<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Order List View<\/span><\/li>\n<\/ol>\n<h4><strong>Sending Notifications via Delivery Associates List View\u00a0\u00a0<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">To send notifications via Delivery Associates List View, follow these steps:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Click the Fleet tab.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the drop-down menu, select Delivery Associate.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24041\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image3-35-1.png\" alt=\"\" width=\"280\" height=\"320\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image3-35-1.png 558w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image3-35-1-262x300.png 262w\" sizes=\"(max-width: 280px) 100vw, 280px\" \/><br \/>\n<\/span><\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Select the necessary delivery associate(s) you want to notify and click Notify. <\/span><\/span>Note that you cannot send notifications to delivery associates who are inactive or absent.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24043\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image4-34-1.png\" alt=\"\" width=\"850\" height=\"188\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image4-34-1.png 1999w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image4-34-1-300x66.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image4-34-1-1024x226.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image4-34-1-768x169.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image4-34-1-1536x339.png 1536w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Enter the message you want to send to the delivery associate(s) and click Notify.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24050\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image1-40-1.png\" alt=\"\" width=\"470\" height=\"322\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image1-40-1.png 1276w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image1-40-1-300x205.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image1-40-1-1024x701.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image1-40-1-768x526.png 768w\" sizes=\"(max-width: 470px) 100vw, 470px\" \/><\/span><\/span><\/span><\/li>\n<\/ol>\n<h4><strong>Sending Notifications via Order List View<\/strong><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/h4>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Click the Order tab.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the drop-down menu, select All Orders.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24056\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image2-40-1.png\" alt=\"\" width=\"280\" height=\"288\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image2-40-1.png 548w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image2-40-1-291x300.png 291w\" sizes=\"(max-width: 280px) 100vw, 280px\" \/><br \/>\n<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select the relevant order(s) for which you want to send a notification to the associated delivery associate(s). Note that you cannot send notifications for orders marked<\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> as Delivered or Not Dispatched.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24066\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image6-18-1.png\" alt=\"\" width=\"850\" height=\"170\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image6-18-1.png 1999w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image6-18-1-300x60.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image6-18-1-1024x204.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image6-18-1-768x153.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image6-18-1-1536x307.png 1536w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/><br \/>\n<\/span><\/span><\/span><\/p>\n<div class=\"flex max-w-full flex-col flex-grow\"><\/div>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Click the Notify button and then select Notify Fleet.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24065\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image5-26-1.png\" alt=\"\" width=\"850\" height=\"155\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image5-26-1.png 1999w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image5-26-1-300x55.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image5-26-1-1024x186.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image5-26-1-768x140.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image5-26-1-1536x280.png 1536w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/><br \/>\n<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Enter the message you want to send to the delivery associate(s) assigned to the selected order(s) and c<\/span><\/span>lick Notify.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24050\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image1-40-1.png\" alt=\"\" width=\"470\" height=\"322\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image1-40-1.png 1276w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image1-40-1-300x205.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image1-40-1-1024x701.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/image1-40-1-768x526.png 768w\" sizes=\"(max-width: 470px) 100vw, 470px\" \/><\/p>\n<div class=\"flex max-w-full flex-col flex-grow\"><\/div>\n<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Download PDF Desktop\/Laptop Mobile App The LogiNext platform lets you send notifications to the delivery associates fulfilling your orders. With the \u2018Notify\u2019 feature, you can send customized messages and provide real-time updates about new orders, changes in delivery details, customer-specific &hellip; <a href=\"https:\/\/support.loginextsolutions.com\/index.php\/2017\/12\/06\/notify-delivery-associate\/\">Continued<\/a><\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[],"tags":[1506,3020,3019,3018,3017,3015,3014,3013,3011,3010,131,1505,1504,1503,1502,1501,226,133,132],"_links":{"self":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/3275"}],"collection":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/comments?post=3275"}],"version-history":[{"count":48,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/3275\/revisions"}],"predecessor-version":[{"id":30290,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/3275\/revisions\/30290"}],"wp:attachment":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/media?parent=3275"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/categories?post=3275"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/tags?post=3275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}