{"id":3698,"date":"2018-01-11T10:49:31","date_gmt":"2018-01-11T10:49:31","guid":{"rendered":"http:\/\/support.loginextsolutions.com\/?p=3698"},"modified":"2026-04-14T10:00:18","modified_gmt":"2026-04-14T10:00:18","slug":"update-delivery-associate","status":"publish","type":"post","link":"https:\/\/support.loginextsolutions.com\/index.php\/2018\/01\/11\/update-delivery-associate\/","title":{"rendered":"Update Delivery Associates"},"content":{"rendered":"\n\n\n\t<div class=\"dkpdf-button-container\" style=\" text-align:left \">\n\n\t\t<a class=\"dkpdf-button\" href=\"\/index.php\/wp-json\/wp\/v2\/posts\/3698?pdf=3698\" target=\"_blank\"><span class=\"dkpdf-button-icon\"><i class=\"fa fa-file-pdf-o\"><\/i><\/span> Download PDF<\/a>\n\n\t<\/div>\n\n\n\n\n\n<ul id=\"article-tab\">\n<li><a href=\"#\/2018\/01\/11\/update-delivery-associate\/\">Desktop\/laptop<\/a><\/li>\n<li><a href=\"#\/2024\/01\/10\/update-delivery-associates\/\">Mobile App<\/a><\/li>\n<\/ul>\n<p>From time-to-time, you may need to change\/update the delivery associates\u2019 details.<\/p>\n<p>You can do so using any of the following methods:<\/p>\n<ol>\n<li>Update in-line from the Delivery Associate List View<\/li>\n<li>Via the Update Delivery Associate Form<\/li>\n<li>Via the Update Delivery Associate API (Details available on the Developer Portal).<\/li>\n<\/ol>\n<p><strong>Note:<\/strong><\/p>\n<ul>\n<li>You cannot update delivery associates whose current status is \u2018Intransit\u2019.<\/li>\n<li>You cannot update the Username, Additional Proofs, Capacity, and Minimum Capacity Utilization fields.<\/li>\n<li><span style=\"font-weight: 400;\">If you update a delivery associate\u2019s branch or <\/span><a href=\"https:\/\/support.loginextsolutions.com\/#\/2021\/07\/14\/driver-app-management-role-based-access-controls\/\"><span style=\"font-weight: 400;\">access permissions<\/span><\/a><span style=\"font-weight: 400;\">, they will see a banner in the Driver App notifying them of the same. They can tap the banner to instantly refresh the app, apply the updated settings right away, and continue their tasks with the new updates. Alternatively, they can choose to let the app auto-update in 20 minutes, continuing with the previous settings until the update occurs.<\/span><\/li>\n<\/ul>\n<h4><strong>Updating a Delivery Associate In-line via the List View<\/strong><\/h4>\n<p>To update specific details of delivery associates in-line right from the Delivery Associate List View, follow these steps:<\/p>\n<ol>\n<li>Click the Fleet tab.<\/li>\n<li>In the drop-down menu, select Delivery Associate.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14607\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.25.51-PM-1-300x176.png\" alt=\"\" width=\"450\" height=\"264\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.25.51-PM-1-300x176.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.25.51-PM-1-768x450.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.25.51-PM-1-1024x600.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.25.51-PM-1.png 1271w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/li>\n<li>Select the delivery associate(s) that you want to update.<\/li>\n<li>Click the Update button.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14609\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-12.25.00-PM-300x118.png\" alt=\"\" width=\"852\" height=\"335\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-12.25.00-PM-300x118.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-12.25.00-PM-768x302.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-12.25.00-PM-1024x403.png 1024w\" sizes=\"(max-width: 852px) 100vw, 852px\" \/><\/li>\n<li>Update the relevant information, such as Name, Phone Number, Branch, Skill Set, Shift Timings, etc., as required. Click Save.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14610\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-12.25.25-PM-300x118.png\" alt=\"\" width=\"850\" height=\"334\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-12.25.25-PM-300x118.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-12.25.25-PM-768x302.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-12.25.25-PM-1024x402.png 1024w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/><\/li>\n<\/ol>\n<h4><strong>Updating a Delivery Associate via the Update Form<\/strong><\/h4>\n<p>To update delivery associate details via the Update Delivery Associate Form, follow these steps:<\/p>\n<ol>\n<li>Click the Fleet tab.<\/li>\n<li>In the drop-down menu, select Delivery Associate.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14607\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.25.51-PM-1-300x176.png\" alt=\"\" width=\"450\" height=\"264\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.25.51-PM-1-300x176.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.25.51-PM-1-768x450.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.25.51-PM-1-1024x600.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.25.51-PM-1.png 1271w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/li>\n<li>Click the pencil icon next to the Delivery Associate Name, whose information you want to update.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14611\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-12.46.28-PM-300x104.png\" alt=\"\" width=\"852\" height=\"295\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-12.46.28-PM-300x104.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-12.46.28-PM-768x267.png 768w\" sizes=\"(max-width: 852px) 100vw, 852px\" \/><\/li>\n<li>Update the necessary information, as required.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15348\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-10-09-at-6.56.31-PM-300x134.png\" alt=\"\" width=\"851\" height=\"380\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-10-09-at-6.56.31-PM-300x134.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-10-09-at-6.56.31-PM-768x342.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-10-09-at-6.56.31-PM-1024x456.png 1024w\" sizes=\"(max-width: 851px) 100vw, 851px\" \/><\/li>\n<li>Click Update.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14615\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-12.58.33-PM-300x143.png\" alt=\"\" width=\"851\" height=\"406\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-12.58.33-PM-300x143.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-12.58.33-PM-768x365.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-12.58.33-PM-1024x487.png 1024w\" sizes=\"(max-width: 851px) 100vw, 851px\" \/><\/li>\n<\/ol>\n<p><!-- Created with Elementor --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Download PDF Desktop\/laptop Mobile App From time-to-time, you may need to change\/update the delivery associates\u2019 details. You can do so using any of the following methods: Update in-line from the Delivery Associate List View Via the Update Delivery Associate Form &hellip; <a href=\"https:\/\/support.loginextsolutions.com\/index.php\/2018\/01\/11\/update-delivery-associate\/\">Continued<\/a><\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[],"tags":[217,218,219,2340,2387,2388,2389,3010,3011,3014,3017,3018,3019,3020],"_links":{"self":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/3698"}],"collection":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/comments?post=3698"}],"version-history":[{"count":27,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/3698\/revisions"}],"predecessor-version":[{"id":32631,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/3698\/revisions\/32631"}],"wp:attachment":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/media?parent=3698"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/categories?post=3698"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/tags?post=3698"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}