{"id":3700,"date":"2018-01-11T10:52:00","date_gmt":"2018-01-11T10:52:00","guid":{"rendered":"http:\/\/support.loginextsolutions.com\/?p=3700"},"modified":"2026-01-28T09:38:38","modified_gmt":"2026-01-28T09:38:38","slug":"change-password","status":"publish","type":"post","link":"https:\/\/support.loginextsolutions.com\/index.php\/2018\/01\/11\/change-password\/","title":{"rendered":"Change Password for Delivery Associates"},"content":{"rendered":"\n\n\n\t<div class=\"dkpdf-button-container\" style=\" text-align:left \">\n\n\t\t<a class=\"dkpdf-button\" href=\"\/index.php\/wp-json\/wp\/v2\/posts\/3700?pdf=3700\" target=\"_blank\"><span class=\"dkpdf-button-icon\"><i class=\"fa fa-file-pdf-o\"><\/i><\/span> Download PDF<\/a>\n\n\t<\/div>\n\n\n\n\n\n\n<ul id=\"article-tab\">\n<li><a href=\"#\/2018\/01\/11\/change-password\/\">Desktop\/Laptop<\/a><\/li>\n\n\n\n<li><a href=\"#\/2024\/11\/11\/change-password-for-delivery-associates\/\">Mobile App<\/a><\/li>\n<\/ul>\n\n\n\n<p>While adding a delivery associate to the LogiNext platform, you must have set up a password for them. In case you forget the set password or the delivery associate is not able to reset their password, you can change the password through the Dispatcher Web App. <span style=\"font-weight: 400;\">Note that you cannot change the password for a delivery associate who is in transit (on a running trip).<\/span><\/p>\n\n\n\n<p>To change the password for your delivery associate, follow these steps:<\/p>\n\n\n\n<ol>\n<li>Click the Fleet tab.<\/li>\n\n\n\n<li>In the drop-down menu, select Delivery Associate.<br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14607\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.25.51-PM-1-300x176.png\" alt=\"\" width=\"450\" height=\"264\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.25.51-PM-1-300x176.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.25.51-PM-1-768x450.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.25.51-PM-1-1024x600.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.25.51-PM-1.png 1271w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/li>\n\n\n\n<li>Select the delivery associate(s) for whom you want to change the password.<\/li>\n\n\n\n<li>Click the Change Password button.<br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14620\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-1.52.45-PM-300x83.png\" alt=\"\" width=\"850\" height=\"235\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-1.52.45-PM-300x83.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-1.52.45-PM-768x213.png 768w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/><\/li>\n\n\n\n<li>In the pop-up screen, you can enter the new password and re-enter the same password. Click Save.<br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14621\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-1.52.52-PM-300x164.png\" alt=\"\" width=\"560\" height=\"306\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-1.52.52-PM-300x164.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-1.52.52-PM-768x419.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-1.52.52-PM-1024x558.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-1.52.52-PM.png 1383w\" sizes=\"(max-width: 560px) 100vw, 560px\" \/><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Download PDF While adding a delivery associate to the LogiNext platform, you must have set up a password for them. In case you forget the set password or the delivery associate is not able to reset their password, you can &hellip; <a href=\"https:\/\/support.loginextsolutions.com\/index.php\/2018\/01\/11\/change-password\/\">Continued<\/a><\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[],"tags":[220,221,222,223,224,1415,3010,3011,3014,3017,3018,3019,3020],"_links":{"self":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/3700"}],"collection":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/comments?post=3700"}],"version-history":[{"count":12,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/3700\/revisions"}],"predecessor-version":[{"id":22125,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/3700\/revisions\/22125"}],"wp:attachment":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/media?parent=3700"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/categories?post=3700"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/tags?post=3700"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}