{"id":3704,"date":"2018-01-11T10:53:34","date_gmt":"2018-01-11T10:53:34","guid":{"rendered":"http:\/\/support.loginextsolutions.com\/?p=3704"},"modified":"2026-01-28T09:38:42","modified_gmt":"2026-01-28T09:38:42","slug":"delivery-associate-history","status":"publish","type":"post","link":"https:\/\/support.loginextsolutions.com\/index.php\/2018\/01\/11\/delivery-associate-history\/","title":{"rendered":"Delivery Associate History"},"content":{"rendered":"\n\n\n\t<div class=\"dkpdf-button-container\" style=\" text-align:left \">\n\n\t\t<a class=\"dkpdf-button\" href=\"\/index.php\/wp-json\/wp\/v2\/posts\/3704?pdf=3704\" target=\"_blank\"><span class=\"dkpdf-button-icon\"><i class=\"fa fa-file-pdf-o\"><\/i><\/span> Download PDF<\/a>\n\n\t<\/div>\n\n\n\n\n\n\n<ul id=\"article-tab\">\n<li><a href=\"#\/2018\/01\/11\/delivery-associate-history\/\">Desktop\/Laptop<\/a><\/li>\n\n\n\n<li><a href=\"#\/2024\/11\/11\/delivery-associate-history-2\/\">Mobile App<\/a><\/li>\n<\/ul>\n\n\n\n<p>Over a period of time, your delivery associates would be part of many trips and would have picked up or delivered multiple orders. You would want to know the delivery associate&#8217;s details like how many trips was the delivery associate part of or how many orders the delivery associate has completed. You can view all the details about the delivery associate on the Delivery Associate History page.<\/p>\n\n\n\n<p>To view the delivery associate&#8217;s history, go to Fleet &gt; Delivery Associate and click the name of the delivery associate whose details you would like to see in the&nbsp;<a href=\"https:\/\/support.loginextsolutions.com\/index.php\/2018\/01\/11\/delivery-associate-list-view-2-2\/\">Delivery Associate List View<\/a>.<br><img loading=\"lazy\" decoding=\"async\" width=\"2791\" height=\"624\" class=\"wp-image-24342\" style=\"width: 860px;\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-7.50.25-AM-1.png\" alt=\"\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-7.50.25-AM-1.png 2791w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-7.50.25-AM-1-300x67.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-7.50.25-AM-1-1024x229.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-7.50.25-AM-1-768x172.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-7.50.25-AM-1-1536x343.png 1536w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-21-at-7.50.25-AM-1-2048x458.png 2048w\" sizes=\"(max-width: 2791px) 100vw, 2791px\" \/><\/p>\n\n\n\n<p>On the Delivery Associate History page, you can view the following details for the selected time range:<\/p>\n\n\n\n<ul>\n<li><a href=\"#kpi\">KPIs to measure delivery associate performance<\/a><\/li>\n\n\n\n<li><a href=\"#delivery-associate-details\">Delivery associate details<\/a><\/li>\n\n\n\n<li><a href=\"#delivery-associate-attendance\">Delivery associate attendance<\/a><\/li>\n\n\n\n<li><a href=\"#all-trips\">Trips the delivery associate was part of<\/a><\/li>\n\n\n\n<li><a href=\"#orders\">Orders the delivery associate has serviced<\/a><\/li>\n<\/ul>\n\n\n\n<ol>\n<li id=\"kpi\"><strong>KPIs for Delivery Associate Performance:<\/strong> You can have an overview of the delivery associate&#8217;s key performance indicators like:<br>&#8211; Number of trips completed<br>&#8211; Number of orders completed<br>&#8211; Number of orders attempted<br>&#8211; Number of orders cancelled<br>&#8211; Total actual distance travelled<br>&#8211; Average actual trip duration per trip<br>&#8211; Average orders completed per trip<br>&#8211; Average service time taken per order<br><img loading=\"lazy\" decoding=\"async\" width=\"2800\" height=\"590\" class=\"wp-image-24343\" style=\"width: 860px;\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.20.09-PM-1-1.png\" alt=\"\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.20.09-PM-1-1.png 2800w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.20.09-PM-1-1-300x63.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.20.09-PM-1-1-1024x216.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.20.09-PM-1-1-768x162.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.20.09-PM-1-1-1536x324.png 1536w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.20.09-PM-1-1-2048x432.png 2048w\" sizes=\"(max-width: 2800px) 100vw, 2800px\" \/><\/li>\n\n\n\n<li><strong>Delivery Associate Details: <\/strong>The Delivery Associate Details tab displays information, such as the Branch Name, Contact Details, Vehicle Details, Employee ID, Working Hours, etc.<br><img loading=\"lazy\" decoding=\"async\" width=\"2789\" height=\"1325\" class=\"wp-image-24344\" style=\"width: 860px;\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.27.48-PM-1.png\" alt=\"\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.27.48-PM-1.png 2789w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.27.48-PM-1-300x143.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.27.48-PM-1-1024x486.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.27.48-PM-1-768x365.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.27.48-PM-1-1536x730.png 1536w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.27.48-PM-1-2048x973.png 2048w\" sizes=\"(max-width: 2789px) 100vw, 2789px\" \/><\/li>\n\n\n\n<li id=\"delivery-associate-attendance\"><strong>Delivery Associate Attendance:&nbsp;<\/strong>This tab provides the information about number of days the delivery associate was present for the selected time range. You can also view the average working hours and the total working hours of the delivery associate.<br><img loading=\"lazy\" decoding=\"async\" width=\"2801\" height=\"1318\" class=\"wp-image-24350\" style=\"width: 860px;\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.20.40-PM-2.png\" alt=\"\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.20.40-PM-2.png 2801w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.20.40-PM-2-300x141.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.20.40-PM-2-1024x482.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.20.40-PM-2-768x361.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.20.40-PM-2-1536x723.png 1536w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.20.40-PM-2-2048x964.png 2048w\" sizes=\"(max-width: 2801px) 100vw, 2801px\" \/><\/li>\n\n\n\n<li><strong>All Trips:<\/strong>\u00a0In the All Trips section, you can view the comparison between the planned and actual distance covered by the delivery associate for all the trips in the specified time range. You can also view the comparison between the planned time and the actual time taken by the delivery associate to complete the orders in a trip.<br><img loading=\"lazy\" decoding=\"async\" width=\"2807\" height=\"1311\" class=\"wp-image-24352\" style=\"width: 860px;\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.20.52-PM-2.png\" alt=\"\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.20.52-PM-2.png 2807w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.20.52-PM-2-300x140.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.20.52-PM-2-1024x478.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.20.52-PM-2-768x359.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.20.52-PM-2-1536x717.png 1536w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.20.52-PM-2-2048x957.png 2048w\" sizes=\"(max-width: 2807px) 100vw, 2807px\" \/><\/li>\n\n\n\n<li><strong>Orders: <\/strong>In the Orders section, you can view the following details:<br>&#8211; Total number of orders assigned to a delivery associate in the selected time range<br>&#8211; Total amount received from the customer<br>&#8211; Number of orders for which the delivery associate collects the E-Sign (E-signature)<br>&#8211; Total number of orders completed<br>&#8211; Total number of orders that are prepaid<br>&#8211; Number of orders for which the delivery associate collects the EPod (E-proof of delivery)<br>&#8211; In the Order Details List View, you can see all the details about the order that is assigned to the delivery associate in a selected time range. You can view the Trip Name, Trip Start\/End Time, Order Number, Order Status, Payment Mode, and more.<br><img loading=\"lazy\" decoding=\"async\" width=\"2794\" height=\"1323\" class=\"wp-image-24353\" style=\"width: 860px;\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.21.04-PM-2.png\" alt=\"\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.21.04-PM-2.png 2794w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.21.04-PM-2-300x142.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.21.04-PM-2-1024x485.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.21.04-PM-2-768x364.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.21.04-PM-2-1536x727.png 1536w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.21.04-PM-2-2048x970.png 2048w\" sizes=\"(max-width: 2794px) 100vw, 2794px\" \/><br><img loading=\"lazy\" decoding=\"async\" width=\"2791\" height=\"1308\" class=\"wp-image-24348\" style=\"width: 860px;\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.23.58-PM-1.png\" alt=\"\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.23.58-PM-1.png 2791w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.23.58-PM-1-300x141.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.23.58-PM-1-1024x480.png 1024w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.23.58-PM-1-768x360.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.23.58-PM-1-1536x720.png 1536w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-08-20-at-7.23.58-PM-1-2048x960.png 2048w\" sizes=\"(max-width: 2791px) 100vw, 2791px\" \/><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Download PDF Over a period of time, your delivery associates would be part of many trips and would have picked up or delivered multiple orders. You would want to know the delivery associate&#8217;s details like how many trips was the &hellip; <a href=\"https:\/\/support.loginextsolutions.com\/index.php\/2018\/01\/11\/delivery-associate-history\/\">Continued<\/a><\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[],"tags":[203,228,501,502,896,2337,2338,3010,3011,3014,3017,3018,3019,3020],"_links":{"self":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/3704"}],"collection":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/comments?post=3704"}],"version-history":[{"count":45,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/3704\/revisions"}],"predecessor-version":[{"id":27135,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/3704\/revisions\/27135"}],"wp:attachment":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/media?parent=3704"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/categories?post=3704"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/tags?post=3704"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}