{"id":5219,"date":"2018-05-15T15:08:18","date_gmt":"2018-05-15T15:08:18","guid":{"rendered":"https:\/\/support.loginextsolutions.com\/?p=5219"},"modified":"2026-01-28T09:40:36","modified_gmt":"2026-01-28T09:40:36","slug":"proof-of-delivery-esign-download","status":"publish","type":"post","link":"https:\/\/support.loginextsolutions.com\/index.php\/2018\/05\/15\/proof-of-delivery-esign-download\/","title":{"rendered":"View EPODs and E-Signs"},"content":{"rendered":"\n\n\n\t<div class=\"dkpdf-button-container\" style=\" text-align:left \">\n\n\t\t<a class=\"dkpdf-button\" href=\"\/index.php\/wp-json\/wp\/v2\/posts\/5219?pdf=5219\" target=\"_blank\"><span class=\"dkpdf-button-icon\"><i class=\"fa fa-file-pdf-o\"><\/i><\/span> Download PDF<\/a>\n\n\t<\/div>\n\n\n\n\n\n\n<ul id=\"article-tab\">\n<li><a href=\"#\/2018\/05\/15\/proof-of-delivery-esign-download\/\">Desktop\/Laptop<\/a><\/li>\n\n\n\n<li><a href=\"#\/2024\/11\/14\/view-epods-and-e-signs\/\">Mobile App<\/a><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">The delivery associates are required to capture images of the picked up\/delivered orders and the customers&#8217; e-signatures as proof of delivery while fulfilling the orders using the Driver App. You can preview and\/or download these proofs and customer signatures via the Order List View or Order History page, as needed.<\/span><\/p>\n\n\n\n<p><b>Note: <\/b>If you are using an End-to-End account, you will need to go to the Milestone List View or Milestone History page (navigate to Order &gt; All Milestones) to preview or download proofs and signatures. The steps after accessing these pages will be the same as those for a Pickup and Delivery account.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><b>Download EPODs and ESigns via Order List View<\/b><\/h4>\n\n\n\n<p><span style=\"font-weight: 400;\">From the <\/span><a href=\"https:\/\/support.loginextsolutions.com\/#\/2017\/10\/12\/orders-list-view-and-map-view-3\/\"><span style=\"font-weight: 400;\">Order List View<\/span><\/a><span style=\"font-weight: 400;\">, you can either download the EPODs and ESigns in bulk or individually one at a time.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">To bulk download the EPODs and ESigns using the EPOD Report, follow the steps below:<\/span><\/p>\n\n\n\n<ol>\n<li><span style=\"font-weight: 400;\">Click the Order tab.<\/span><\/li>\n\n\n\n<li>In the drop-down menu, select All Orders.<br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14829\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-09-04-at-11.58.54-AM-300x263.png\" alt=\"\" width=\"310\" height=\"272\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-09-04-at-11.58.54-AM-300x263.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-09-04-at-11.58.54-AM.png 730w\" sizes=\"(max-width: 310px) 100vw, 310px\" \/><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">In the Order List View, select the relevant orders whose EPODs and ESigns you want to download.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Click the download icon and select EPOD.<br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17730\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-11.04.13\u202fAM-300x72.png\" alt=\"\" width=\"851\" height=\"204\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-11.04.13\u202fAM-300x72.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-11.04.13\u202fAM-1024x247.png 1024w\" sizes=\"(max-width: 851px) 100vw, 851px\" \/><br><\/span><span style=\"font-weight: 400;\">A zip file would be downloaded containing the EPOD and ESign images. In the zip file, you can view the folders for EPODs and ESigns. Within each of these folders, you can find the images captured for the selected Pickup and\/or Delivery type of orders.<\/span><\/li>\n<\/ol>\n\n\n\n<p><span style=\"font-weight: 400;\">To preview\/download one EPOD and\/or ESign at a time via Order List View, follow the steps below:<\/span><\/p>\n\n\n\n<ol>\n<li><span style=\"font-weight: 400;\">Click the Order tab.<\/span><\/li>\n\n\n\n<li>In the drop-down menu, select All Orders.<br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14829\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-09-04-at-11.58.54-AM-300x263.png\" alt=\"\" width=\"310\" height=\"272\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-09-04-at-11.58.54-AM-300x263.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-09-04-at-11.58.54-AM.png 730w\" sizes=\"(max-width: 310px) 100vw, 310px\" \/><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">In the Delivery Proof Details column, click the location check icon corresponding to the order whose EPOD and\/or ESign you want to download.<br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17731\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-11.27.02\u202fAM-300x66.png\" alt=\"\" width=\"854\" height=\"188\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-11.27.02\u202fAM-300x66.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-11.27.02\u202fAM-768x170.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-11.27.02\u202fAM-1024x226.png 1024w\" sizes=\"(max-width: 854px) 100vw, 854px\" \/><\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">In a pop-up screen, you can view the delivery proof details of the selected order. To learn more about this, click <\/span><a href=\"https:\/\/support.loginextsolutions.com\/#\/2018\/01\/17\/order-delivery-proofs\/\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.<br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17732\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-11.27.11\u202fAM-300x98.png\" alt=\"\" width=\"851\" height=\"278\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-11.27.11\u202fAM-300x98.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-11.27.11\u202fAM-768x250.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-11.27.11\u202fAM-1024x333.png 1024w\" sizes=\"(max-width: 851px) 100vw, 851px\" \/><\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Click the EPOD\/ESign image count to preview the collected proofs. Click the left or right arrow to view the previous or next image, as needed.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Click the download icon to download the current image.<br><\/span><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17734\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-11.28.05\u202fAM-copy-300x157.png\" alt=\"\" width=\"852\" height=\"446\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-11.28.05\u202fAM-copy-300x157.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-11.28.05\u202fAM-copy-768x403.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-11.28.05\u202fAM-copy-1024x537.png 1024w\" sizes=\"(max-width: 852px) 100vw, 852px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17733\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-11.28.05\u202fAM-300x159.png\" alt=\"\" width=\"851\" height=\"451\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-11.28.05\u202fAM-300x159.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-11.28.05\u202fAM-768x406.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-11.28.05\u202fAM-1024x542.png 1024w\" sizes=\"(max-width: 851px) 100vw, 851px\" \/><\/span><\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\"><b>Download EPODs and ESigns via Order History<\/b><\/h4>\n\n\n\n<p><span style=\"font-weight: 400;\">To preview\/download the delivery proofs of one order at a time via the Order History page, follow the steps below:<\/span><\/p>\n\n\n\n<ol>\n<li><span style=\"font-weight: 400;\">Click the Order tab.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">In the drop-down menu, select All Orders.<br><\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14829\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-09-04-at-11.58.54-AM-300x263.png\" alt=\"\" width=\"310\" height=\"272\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-09-04-at-11.58.54-AM-300x263.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2023-09-04-at-11.58.54-AM.png 730w\" sizes=\"(max-width: 310px) 100vw, 310px\" \/><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">In the Order No. column, click the order number whose EPOD and\/or ESign you want to download.<br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17735\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-1.06.38\u202fPM-300x70.png\" alt=\"\" width=\"853\" height=\"199\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-1.06.38\u202fPM-300x70.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-1.06.38\u202fPM-768x180.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-1.06.38\u202fPM-1024x240.png 1024w\" sizes=\"(max-width: 853px) 100vw, 853px\" \/><\/span><span style=\"font-weight: 400;\"><br><\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">In the Order History page, click the Dispatch History tab and go to the Latest Proof Details section. To learn more about order history, click <\/span><a href=\"https:\/\/support.loginextsolutions.com\/#\/2018\/03\/07\/order-history-2\/\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.<br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17736\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-1.08.06\u202fPM-300x135.png\" alt=\"\" width=\"851\" height=\"383\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-1.08.06\u202fPM-300x135.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-1.08.06\u202fPM-768x346.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-1.08.06\u202fPM-1024x461.png 1024w\" sizes=\"(max-width: 851px) 100vw, 851px\" \/><\/span><span style=\"font-weight: 400;\"><br><\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">In the Latest Proof Details section, you can view all the delivery proof details of the selected order. To learn more about this, click <\/span><a href=\"https:\/\/support.loginextsolutions.com\/#\/2018\/01\/17\/order-delivery-proofs\/\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Click the EPOD\/ESign count to preview all the collected proofs in a pop-up screen.<br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17737\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-1.10.05\u202fPM-min-300x137.png\" alt=\"\" width=\"850\" height=\"388\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-1.10.05\u202fPM-min-300x137.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-1.10.05\u202fPM-min-768x352.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-1.10.05\u202fPM-min-1024x469.png 1024w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/><\/span><span style=\"font-weight: 400;\"><br><\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Click the download icon to download the current image. Click the left or right arrow to view the previous or next image, if any.<br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17738\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-1.08.16\u202fPM-300x142.png\" alt=\"\" width=\"851\" height=\"403\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-1.08.16\u202fPM-300x142.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-1.08.16\u202fPM-768x363.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-1.08.16\u202fPM-1024x484.png 1024w\" sizes=\"(max-width: 851px) 100vw, 851px\" \/> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17739\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-1.08.22\u202fPM-300x138.png\" alt=\"\" width=\"852\" height=\"392\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-1.08.22\u202fPM-300x138.png 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-1.08.22\u202fPM-768x353.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Screenshot-2024-01-09-at-1.08.22\u202fPM-1024x471.png 1024w\" sizes=\"(max-width: 852px) 100vw, 852px\" \/><\/span><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Download PDF The delivery associates are required to capture images of the picked up\/delivered orders and the customers&#8217; e-signatures as proof of delivery while fulfilling the orders using the Driver App. You can preview and\/or download these proofs and customer &hellip; <a href=\"https:\/\/support.loginextsolutions.com\/index.php\/2018\/05\/15\/proof-of-delivery-esign-download\/\">Continued<\/a><\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[],"tags":[998,3020,3019,3018,3017,3014,3011,3010,999,182,997,996,995,496,495,280,183],"_links":{"self":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/5219"}],"collection":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/comments?post=5219"}],"version-history":[{"count":19,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/5219\/revisions"}],"predecessor-version":[{"id":22357,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/5219\/revisions\/22357"}],"wp:attachment":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/media?parent=5219"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/categories?post=5219"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/tags?post=5219"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}