{"id":7518,"date":"2018-12-05T15:04:53","date_gmt":"2018-12-05T15:04:53","guid":{"rendered":"https:\/\/support.loginextsolutions.com\/?p=7518"},"modified":"2026-01-28T09:42:20","modified_gmt":"2026-01-28T09:42:20","slug":"driver-app-leaderboard-score","status":"publish","type":"post","link":"https:\/\/support.loginextsolutions.com\/index.php\/2018\/12\/05\/driver-app-leaderboard-score\/","title":{"rendered":"Leaderboard Score Calculation"},"content":{"rendered":"\n\n\n\t<div class=\"dkpdf-button-container\" style=\" text-align:left \">\n\n\t\t<a class=\"dkpdf-button\" href=\"\/index.php\/wp-json\/wp\/v2\/posts\/7518?pdf=7518\" target=\"_blank\"><span class=\"dkpdf-button-icon\"><i class=\"fa fa-file-pdf-o\"><\/i><\/span> Download PDF<\/a>\n\n\t<\/div>\n\n\n\n\n\n<p>The Leaderboard is a real-time, gamification-based ranking system available in the Driver App. It\u2019s designed to recognize delivery associates for their performance on the field while fulfilling pickups\/deliveries as part of a trip.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-27494\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/2-1-1.png\" alt=\"\" width=\"250\" height=\"444\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/2-1-1.png 1080w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/2-1-1-169x300.png 169w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/2-1-1-576x1024.png 576w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/2-1-1-768x1365.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/2-1-1-864x1536.png 864w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/p>\n<h4><strong>How It Works<\/strong><\/h4>\n<p data-start=\"514\" data-end=\"635\">Leaderboard scores are calculated based on a combination of key performance indicators during order fulfillment, including:<\/p>\n<ul data-start=\"637\" data-end=\"809\">\n<li data-start=\"637\" data-end=\"699\">\n<p data-start=\"639\" data-end=\"699\">Successful E-POD (Electronic Proof of Delivery) captures<\/p>\n<\/li>\n<li data-start=\"700\" data-end=\"733\">\n<p data-start=\"702\" data-end=\"733\">Successful E-Sign captures<\/p>\n<\/li>\n<li data-start=\"734\" data-end=\"756\">\n<p data-start=\"736\" data-end=\"756\">Customer ratings<\/p>\n<\/li>\n<li data-start=\"757\" data-end=\"782\">\n<p data-start=\"759\" data-end=\"782\">Accurate check-ins<\/p>\n<\/li>\n<li data-start=\"783\" data-end=\"809\">\n<p data-start=\"785\" data-end=\"809\">Accurate check-outs<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"811\" data-end=\"920\">Each of these activities contributes to the delivery associate\u2019s overall Leaderboard score through a weighted scoring system.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-27495\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/7-3.png\" alt=\"\" width=\"250\" height=\"444\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/7-3.png 1080w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/7-3-169x300.png 169w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/7-3-576x1024.png 576w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/7-3-768x1365.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/7-3-864x1536.png 864w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/p>\n<h4 data-start=\"927\" data-end=\"957\"><strong data-start=\"930\" data-end=\"957\">Score Calculation Logic<\/strong><\/h4>\n<h5 data-start=\"959\" data-end=\"991\"><strong data-start=\"963\" data-end=\"991\">Weighted Score Breakdown<\/strong><\/h5>\n<div class=\"_tableContainer_16hzy_1\">\n<div class=\"_tableWrapper_16hzy_14 group flex w-fit flex-col-reverse\" tabindex=\"-1\">\n<table class=\"w-fit min-w-(--thread-content-width)\" data-start=\"993\" data-end=\"1553\">\n<thead data-start=\"993\" data-end=\"1023\">\n<tr data-start=\"993\" data-end=\"1023\">\n<th data-start=\"993\" data-end=\"1002\" data-col-size=\"sm\">Factor<\/th>\n<th data-start=\"1002\" data-end=\"1023\" data-col-size=\"lg\">Calculation Logic<\/th>\n<\/tr>\n<\/thead>\n<tbody data-start=\"1055\" data-end=\"1553\">\n<tr data-start=\"1055\" data-end=\"1130\">\n<td data-start=\"1055\" data-end=\"1068\" data-col-size=\"sm\"><strong data-start=\"1057\" data-end=\"1067\">E-Sign<\/strong><\/td>\n<td data-col-size=\"lg\" data-start=\"1068\" data-end=\"1130\">Min(Total Orders Assigned, Total E-Signs Captured) * 0.8<\/td>\n<\/tr>\n<tr data-start=\"1131\" data-end=\"1215\">\n<td data-start=\"1131\" data-end=\"1153\" data-col-size=\"sm\"><strong data-start=\"1133\" data-end=\"1152\">Customer Rating<\/strong><\/td>\n<td data-start=\"1153\" data-end=\"1215\" data-col-size=\"lg\">Min(Total Orders Assigned, Total Ratings Captured) * 0.8<\/td>\n<\/tr>\n<tr data-start=\"1216\" data-end=\"1303\">\n<td data-start=\"1216\" data-end=\"1240\" data-col-size=\"sm\"><strong data-start=\"1218\" data-end=\"1239\">Accurate Check-in<\/strong><\/td>\n<td data-start=\"1240\" data-end=\"1303\" data-col-size=\"lg\">(Total Within Geofence Check-ins \/ Total Check-ins) * 100<\/td>\n<\/tr>\n<tr data-start=\"1304\" data-end=\"1394\">\n<td data-start=\"1304\" data-end=\"1329\" data-col-size=\"sm\"><strong data-start=\"1306\" data-end=\"1328\">Accurate Check-out<\/strong><\/td>\n<td data-start=\"1329\" data-end=\"1394\" data-col-size=\"lg\">(Total Within Geofence Check-outs \/ Total Check-outs) * 100<\/td>\n<\/tr>\n<tr data-start=\"1395\" data-end=\"1553\">\n<td data-start=\"1395\" data-end=\"1407\" data-col-size=\"sm\"><strong data-start=\"1397\" data-end=\"1406\">E-POD<\/strong><\/td>\n<td data-start=\"1407\" data-end=\"1553\" data-col-size=\"lg\">&#8211; If Total E-PODs Captured &gt; Total Orders with E-PODs: (Total Orders with E-PODs * 0.8) + (Total E-PODs Captured &#8211; Total Orders with E-PODs) * 0.2<br \/>\n&#8211; If Total E-PODs Captured &lt; Total Orders with E-PODs: Total E-PODs Captured * 0.8<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"sticky end-(--thread-content-margin) h-0 self-end select-none\">\n<div class=\"absolute end-0 flex items-end\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<h4 data-start=\"1560\" data-end=\"1591\"><strong data-start=\"1564\" data-end=\"1591\">Final Leaderboard Score<\/strong><\/h4>\n<p data-start=\"1593\" data-end=\"1689\">The aggregate score is calculated using the weighted contribution of each factor as follows:<\/p>\n<p>Leaderboard Score = (Weighted E-Sign Score * 0.4) + (Weighted E-POD Score * 0.4) + (Weighted Customer Rating Score * 0.2) + (Weighted Accurate Check-in Score) + (Weighted Accurate Check-out Score)<!-- Created with Elementor --><!-- Created with Elementor --><!-- Created with Elementor --><!-- Created with Elementor --><!-- Created with Elementor --><!-- Created with Elementor --><!-- Created with Elementor --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Download PDF The Leaderboard is a real-time, gamification-based ranking system available in the Driver App. It\u2019s designed to recognize delivery associates for their performance on the field while fulfilling pickups\/deliveries as part of a trip. How It Works Leaderboard scores &hellip; <a href=\"https:\/\/support.loginextsolutions.com\/index.php\/2018\/12\/05\/driver-app-leaderboard-score\/\">Continued<\/a><\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[],"tags":[938,3020,3019,3018,3017,3015,3011,3010,3009,228,937,936,935,931,930,929,637],"_links":{"self":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/7518"}],"collection":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/comments?post=7518"}],"version-history":[{"count":26,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/7518\/revisions"}],"predecessor-version":[{"id":28069,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/7518\/revisions\/28069"}],"wp:attachment":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/media?parent=7518"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/categories?post=7518"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/tags?post=7518"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}