{"id":7659,"date":"2019-02-01T11:38:01","date_gmt":"2019-02-01T11:38:01","guid":{"rendered":"https:\/\/support.loginextsolutions.com\/?p=7659"},"modified":"2026-01-28T09:42:41","modified_gmt":"2026-01-28T09:42:41","slug":"activate-dm-driver-app","status":"publish","type":"post","link":"https:\/\/support.loginextsolutions.com\/index.php\/2019\/02\/01\/activate-dm-driver-app\/","title":{"rendered":"Activating Delivery Associates in the Driver App"},"content":{"rendered":"\n\n\n\t<div class=\"dkpdf-button-container\" style=\" text-align:left \">\n\n\t\t<a class=\"dkpdf-button\" href=\"\/index.php\/wp-json\/wp\/v2\/posts\/7659?pdf=7659\" target=\"_blank\"><span class=\"dkpdf-button-icon\"><i class=\"fa fa-file-pdf-o\"><\/i><\/span> Download PDF<\/a>\n\n\t<\/div>\n\n\n\n\n\n<p><span style=\"font-weight: 400;\">Onboarding your delivery associates on the Driver App is critical to getting the most out of the LogiNext platform. Delivery associates can use the Driver App to fulfill orders, follow a predetermined route, accept payments, and accomplish their day-to-day tasks more efficiently.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To onboard and activate a new delivery associate in the Driver App, follow these steps:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Add the delivery associate to the LogiNext platform. To learn how to do so, click <\/span><a href=\"https:\/\/support.loginextsolutions.com\/index.php\/2018\/01\/11\/add-new-delivery-associate\/\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">. Ensure that you specify an active mobile number, as it will be used to send the activation link to the delivery associate.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once you add the delivery associate, you will be able to view them in the <\/span><a href=\"https:\/\/support.loginextsolutions.com\/index.php\/2018\/01\/11\/delivery-associate-list-view-2-2\/\"><span style=\"font-weight: 400;\">Delivery Associate List View<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the Delivery Associate List View, select the delivery associate(s) you want to activate, click the More button, and select the Send Activation Link option in the drop-down menu. The system will send an activation link to the selected delivery associate(s).<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15202 \" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/xthWKWmunmyt8nMYk5s2TsK9CcCQ2jrFdRclHIcbHtSaixaCDyu7aq-iSXKadRCW_d7PmbNSs4v_mQzEtdGFr9szdZbTN3j9rMcTjKwXR7zqPUPZyAtmkxrWkOW.jpg\" alt=\"\" width=\"850\" height=\"217\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/xthWKWmunmyt8nMYk5s2TsK9CcCQ2jrFdRclHIcbHtSaixaCDyu7aq-iSXKadRCW_d7PmbNSs4v_mQzEtdGFr9szdZbTN3j9rMcTjKwXR7zqPUPZyAtmkxrWkOW.jpg 1600w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/xthWKWmunmyt8nMYk5s2TsK9CcCQ2jrFdRclHIcbHtSaixaCDyu7aq-iSXKadRCW_d7PmbNSs4v_mQzEtdGFr9szdZbTN3j9rMcTjKwXR7zqPUPZyAtmkxrWkOW-300x77.jpg 300w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/xthWKWmunmyt8nMYk5s2TsK9CcCQ2jrFdRclHIcbHtSaixaCDyu7aq-iSXKadRCW_d7PmbNSs4v_mQzEtdGFr9szdZbTN3j9rMcTjKwXR7zqPUPZyAtmkxrWkOW-768x196.jpg 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/xthWKWmunmyt8nMYk5s2TsK9CcCQ2jrFdRclHIcbHtSaixaCDyu7aq-iSXKadRCW_d7PmbNSs4v_mQzEtdGFr9szdZbTN3j9rMcTjKwXR7zqPUPZyAtmkxrWkOW-1024x262.jpg 1024w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/><br \/>\n<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">They will receive the activation link along with their username through SMS on their registered mobile number.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-28539\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Please-click-on-the-link-below-copy.png\" alt=\"\" width=\"250\" height=\"502\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Please-click-on-the-link-below-copy.png 797w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Please-click-on-the-link-below-copy-149x300.png 149w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Please-click-on-the-link-below-copy-510x1024.png 510w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Please-click-on-the-link-below-copy-768x1542.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Please-click-on-the-link-below-copy-765x1536.png 765w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">By clicking the activation link, they will be able to download the Driver App.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Once the Driver App is installed, it will launch on the delivery associate&#8217;s mobile device with the username pre-filled and the option to set the password.<br \/>\n<\/span><\/span><b>Note:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If the delivery associate is redirected to the browser instead of the Driver App while setting the password, go to Settings &gt; Apps &gt; See all apps &gt; Driver App &gt; Supported Links. Select Open in this app and make sure the relevant domains are enabled. Once updated, relaunch the Driver App to access the set password option within the Driver App.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Also note that,<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Labels may vary depending on the device (Pixel\/stock Android, Samsung, Xiaomi\/MIUI, etc.).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the permission is set to \u2018Always ask\u2019, update it to \u2018Open in this app\u2019.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The delivery associate can then click the Set Password option to set a new password and confirm it once in the respective fields. Note that the password must contain at least 1 uppercase letter, 1 lowercase letter, and 1 number, with a maximum limit of 14 characters.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15204 \" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/AwupRt_mhU2JOT3ISqnPZiTYtcaDrejGmuArmD-SNkdK0pzYAG-55mjV1qHgX2J4GFH0NbFWIF-ZuWNvz3KoUXTBHzbcBHAlfYXkCC7iXxoYGJ4B1tfHUjQ4vB7y.jpg\" alt=\"\" width=\"250\" height=\"509\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/AwupRt_mhU2JOT3ISqnPZiTYtcaDrejGmuArmD-SNkdK0pzYAG-55mjV1qHgX2J4GFH0NbFWIF-ZuWNvz3KoUXTBHzbcBHAlfYXkCC7iXxoYGJ4B1tfHUjQ4vB7y.jpg 540w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/AwupRt_mhU2JOT3ISqnPZiTYtcaDrejGmuArmD-SNkdK0pzYAG-55mjV1qHgX2J4GFH0NbFWIF-ZuWNvz3KoUXTBHzbcBHAlfYXkCC7iXxoYGJ4B1tfHUjQ4vB7y-147x300.jpg 147w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/AwupRt_mhU2JOT3ISqnPZiTYtcaDrejGmuArmD-SNkdK0pzYAG-55mjV1qHgX2J4GFH0NbFWIF-ZuWNvz3KoUXTBHzbcBHAlfYXkCC7iXxoYGJ4B1tfHUjQ4vB7y-503x1024.jpg 503w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/>\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15205 \" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/sR-LIOCnxlq84mv-_dBB84XePfkuoy_NIL1o6cEpKXGk3Tb_diar9Q8Dp50Fp4m9TSasPP6wfRWT1Ms9u2y_0snDIF-V2W01vhjXjXtLUvgXsczg-ZtQnYjI2u51.jpg\" alt=\"\" width=\"250\" height=\"509\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/sR-LIOCnxlq84mv-_dBB84XePfkuoy_NIL1o6cEpKXGk3Tb_diar9Q8Dp50Fp4m9TSasPP6wfRWT1Ms9u2y_0snDIF-V2W01vhjXjXtLUvgXsczg-ZtQnYjI2u51.jpg 540w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/sR-LIOCnxlq84mv-_dBB84XePfkuoy_NIL1o6cEpKXGk3Tb_diar9Q8Dp50Fp4m9TSasPP6wfRWT1Ms9u2y_0snDIF-V2W01vhjXjXtLUvgXsczg-ZtQnYjI2u51-147x300.jpg 147w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/sR-LIOCnxlq84mv-_dBB84XePfkuoy_NIL1o6cEpKXGk3Tb_diar9Q8Dp50Fp4m9TSasPP6wfRWT1Ms9u2y_0snDIF-V2W01vhjXjXtLUvgXsczg-ZtQnYjI2u51-503x1024.jpg 503w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><br \/>\n<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">For location permissions, it is mandatory to allow foreground permissions to be tracked while using the app and background permissions to be tracked all the time to facilitate real-time order assignment, order tracking, distance-driven payment calculations, geofencing capabilities, and more. To learn more about this, click <\/span><a href=\"https:\/\/support.loginextsolutions.com\/index.php\/2019\/08\/29\/driver-app-datasync\/\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15206 \" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/pvnEPBwOL-apXu_On1dtXk0uBN6AkM14lHiwj7tirL1Kc27Qcdxh0zxgdvFzXPcOJhZyJUz0L1I49qsEccEXkJq8tFz28mqEISovbCLAk5SBDtW5DXuUwt55fcjV.jpg\" alt=\"\" width=\"250\" height=\"495\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/pvnEPBwOL-apXu_On1dtXk0uBN6AkM14lHiwj7tirL1Kc27Qcdxh0zxgdvFzXPcOJhZyJUz0L1I49qsEccEXkJq8tFz28mqEISovbCLAk5SBDtW5DXuUwt55fcjV.jpg 738w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/pvnEPBwOL-apXu_On1dtXk0uBN6AkM14lHiwj7tirL1Kc27Qcdxh0zxgdvFzXPcOJhZyJUz0L1I49qsEccEXkJq8tFz28mqEISovbCLAk5SBDtW5DXuUwt55fcjV-152x300.jpg 152w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/pvnEPBwOL-apXu_On1dtXk0uBN6AkM14lHiwj7tirL1Kc27Qcdxh0zxgdvFzXPcOJhZyJUz0L1I49qsEccEXkJq8tFz28mqEISovbCLAk5SBDtW5DXuUwt55fcjV-517x1024.jpg 517w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><br \/>\n<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Upon validating the values provided, the system will activate the user and set the password. A new message will show in the app as \u2018Password updated successfully\u2019 and the delivery associate will be logged into the Driver App.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15207 \" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/3AW0I-A2NTpY6U05fKMxOVkPJkcpew_pSEuVS6Z55N-uAaUB5oUKi0BWgjej6wnMZ7JJ9cm0WOc5dyozuXtdTcP7rdvjvrJ6AEi6Z1gXH_kBhDtYviAyUZtuc2W.jpg\" alt=\"\" width=\"250\" height=\"526\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/3AW0I-A2NTpY6U05fKMxOVkPJkcpew_pSEuVS6Z55N-uAaUB5oUKi0BWgjej6wnMZ7JJ9cm0WOc5dyozuXtdTcP7rdvjvrJ6AEi6Z1gXH_kBhDtYviAyUZtuc2W.jpg 738w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/3AW0I-A2NTpY6U05fKMxOVkPJkcpew_pSEuVS6Z55N-uAaUB5oUKi0BWgjej6wnMZ7JJ9cm0WOc5dyozuXtdTcP7rdvjvrJ6AEi6Z1gXH_kBhDtYviAyUZtuc2W-143x300.jpg 143w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/3AW0I-A2NTpY6U05fKMxOVkPJkcpew_pSEuVS6Z55N-uAaUB5oUKi0BWgjej6wnMZ7JJ9cm0WOc5dyozuXtdTcP7rdvjvrJ6AEi6Z1gXH_kBhDtYviAyUZtuc2W-487x1024.jpg 487w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/span><span style=\"font-weight: 400;\"><br \/>\nThe delivery associate will be successfully activated on the Driver App.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15208 \" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/rFGRTqq6gs9eKv0G6mIPdzysUqLrRQ6BHbv_DevHiUVE0PIzr5DJMC-d7bxKHtqCDUtDHunDP1E97FZU6kIwsO4uWnspQov989KOUOi8YkP8QPalqRUI1iCwEGmG.jpg\" alt=\"\" width=\"253\" height=\"503\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/rFGRTqq6gs9eKv0G6mIPdzysUqLrRQ6BHbv_DevHiUVE0PIzr5DJMC-d7bxKHtqCDUtDHunDP1E97FZU6kIwsO4uWnspQov989KOUOi8YkP8QPalqRUI1iCwEGmG.jpg 738w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/rFGRTqq6gs9eKv0G6mIPdzysUqLrRQ6BHbv_DevHiUVE0PIzr5DJMC-d7bxKHtqCDUtDHunDP1E97FZU6kIwsO4uWnspQov989KOUOi8YkP8QPalqRUI1iCwEGmG-151x300.jpg 151w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/rFGRTqq6gs9eKv0G6mIPdzysUqLrRQ6BHbv_DevHiUVE0PIzr5DJMC-d7bxKHtqCDUtDHunDP1E97FZU6kIwsO4uWnspQov989KOUOi8YkP8QPalqRUI1iCwEGmG-515x1024.jpg 515w\" sizes=\"(max-width: 253px) 100vw, 253px\" \/><\/span><\/li>\n<\/ol>\n<figure class=\"gallery-item\"><figcaption id=\"gallery-2-7666\" class=\"wp-caption-text gallery-caption\"><\/figcaption><\/figure>\n<p><!-- Created with Elementor --><!-- Created with Elementor --><!-- Created with Elementor --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Download PDF Onboarding your delivery associates on the Driver App is critical to getting the most out of the LogiNext platform. Delivery associates can use the Driver App to fulfill orders, follow a predetermined route, accept payments, and accomplish their &hellip; <a href=\"https:\/\/support.loginextsolutions.com\/index.php\/2019\/02\/01\/activate-dm-driver-app\/\">Continued<\/a><\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[],"tags":[1408,3020,3019,3018,3017,3015,3014,3011,3010,3009,1409,1398,1407,1406,1405,1404,1403,1402,1401,1400,1399],"_links":{"self":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/7659"}],"collection":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/comments?post=7659"}],"version-history":[{"count":22,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/7659\/revisions"}],"predecessor-version":[{"id":28561,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/7659\/revisions\/28561"}],"wp:attachment":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/media?parent=7659"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/categories?post=7659"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/tags?post=7659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}