{"id":7670,"date":"2019-02-01T11:59:05","date_gmt":"2019-02-01T11:59:05","guid":{"rendered":"https:\/\/support.loginextsolutions.com\/?p=7670"},"modified":"2026-01-28T09:42:44","modified_gmt":"2026-01-28T09:42:44","slug":"driver-app-password","status":"publish","type":"post","link":"https:\/\/support.loginextsolutions.com\/index.php\/2019\/02\/01\/driver-app-password\/","title":{"rendered":"Setting\/Resetting the Driver App Password"},"content":{"rendered":"\n\n\n\t<div class=\"dkpdf-button-container\" style=\" text-align:left \">\n\n\t\t<a class=\"dkpdf-button\" href=\"\/index.php\/wp-json\/wp\/v2\/posts\/7670?pdf=7670\" target=\"_blank\"><span class=\"dkpdf-button-icon\"><i class=\"fa fa-file-pdf-o\"><\/i><\/span> Download PDF<\/a>\n\n\t<\/div>\n\n\n\n\n\n\n<p><style type=\"text\/css\"> p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; line-height: 16.0px; font: 14.0px Helvetica; color: #2b3743; -webkit-text-stroke: #2b3743; background-color: #ffffff}&lt;br \/>span.s1 {font-kerning: none}&lt;br \/>span.s2 {font-kerning: none; color: #de232a; -webkit-text-stroke: 0px #de232a}&lt;br \/><\/style>Once you add your delivery associates to the LogiNext platform, you can send them an activation link. This lets them easily download the Driver App and set their password.&nbsp;<\/p>\n\n\n\n<p>After logging in, delivery associates can update their password anytime through the app\u2019s Settings menu.<\/p>\n\n\n\n<p>If a delivery associate forgets their password, they can reset it directly from the Driver App login screen using their username and registered mobile number.&nbsp;<\/p>\n\n\n\n<p>This <a href=\"https:\/\/support.loginextsolutions.com\/#\/2019\/02\/01\/activate-dm-driver-app\/\">link<\/a> talks about how a delivery associate can set their password for the first time. The sections below cover how they can update their password after logging in or reset it in case they forget it.<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Resetting a Forgotten Password<\/h4>\n\n\n\n<ol>\n<li>Enter the Username on the login page and click the Forgot Password option.<br><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXf-0gxuiCtl1o8u1KaNWR4888wXkJdqrOD_XswQJOILAkd__W1R6l4OveRi1WJ-jEKWf8ccnLSzLHpPNsXoc-j5Zg27NkzvI41otW_HNz4lnsNCLxaUFkzS4A9sUmHstrcCs_hkcg?key=YAWqIkVH0EDaiUlJeFyaZA\" style=\"width: 250px;\"><\/li>\n\n\n\n<li>The system verifies the username entered in Step 1 against the registered mobile number and sends a password reset link via SMS to confirm the contact details.<br><img decoding=\"async\" style=\"width: 250px;\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXcTHZ7Q-AEbfohnyrmi8uyd-bdKrKdlxi3nZokBbYMwvooyUeYxIDi0fF5ayHiORdnwAiyh6eQmc_LwcZH5cIjAYiGJ7sKSjYpumsr4qxLswrcIq6LgPnijv15A77Z2nR3BztobPA?key=YAWqIkVH0EDaiUlJeFyaZA\"> <img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXdg92CttNDGnpm2ZmDJNQg8nZG_Swc_3bmBcRdw3wEOiTpz2Pt0FnawjIHJGH5QBkrAYvMZI-3Br5iZzD4fLBKB6x0Ll7tNg8sNQF5MH1eUO_bQmabOPoKvAXCC1zecrW5JvLEs8w?key=YAWqIkVH0EDaiUlJeFyaZA\" style=\"width: 250px;\"><\/li>\n\n\n\n<li>Click the link received in the SMS to proceed with the password reset. The link will be valid for 10 minutes only.<br><img loading=\"lazy\" decoding=\"async\" width=\"537\" height=\"1052\" class=\"wp-image-28529\" style=\"width: 250px;\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/AD_4nXfOxQrx9mnGirK1QL5jkCMh5IeH_MEusfQ_Fseacwq7yxEZOTyo47-h5EpiLPCPgb34_wKflJ_-sxGhYBQgTFrvFyHhW8LmU5oBypRYOrA7N1Ma8JZuaB_e.jpg-copy.png\" alt=\"\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/AD_4nXfOxQrx9mnGirK1QL5jkCMh5IeH_MEusfQ_Fseacwq7yxEZOTyo47-h5EpiLPCPgb34_wKflJ_-sxGhYBQgTFrvFyHhW8LmU5oBypRYOrA7N1Ma8JZuaB_e.jpg-copy.png 537w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/AD_4nXfOxQrx9mnGirK1QL5jkCMh5IeH_MEusfQ_Fseacwq7yxEZOTyo47-h5EpiLPCPgb34_wKflJ_-sxGhYBQgTFrvFyHhW8LmU5oBypRYOrA7N1Ma8JZuaB_e.jpg-copy-153x300.png 153w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/AD_4nXfOxQrx9mnGirK1QL5jkCMh5IeH_MEusfQ_Fseacwq7yxEZOTyo47-h5EpiLPCPgb34_wKflJ_-sxGhYBQgTFrvFyHhW8LmU5oBypRYOrA7N1Ma8JZuaB_e.jpg-copy-523x1024.png 523w\" sizes=\"(max-width: 537px) 100vw, 537px\" \/> <br><strong>Note:<\/strong> If the password reset link opens in the browser instead of the Driver App, go to Settings > Apps > See all apps > Driver App > Supported Links. Select Open in this app and make sure relevant domains are enabled. Once updated, click the password reset link again to open it directly in the Driver App.<br>Also note that,\n<ul>\n<li>Labels may vary depending on the device (Pixel\/stock Android, Samsung, Xiaomi\/MIUI, etc.).<\/li>\n\n\n\n<li>If the permission is set to \u2018Always ask\u2019, update it to \u2018Open in this app\u2019.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Enter the Username and Password in their respective fields and click the Reset Password button.<br><strong>Note: <\/strong>The password must have 1 uppercase, 1 lowercase, 1 numerical value, and should be a maximum of 14 characters.<br><img loading=\"lazy\" decoding=\"async\" width=\"789\" height=\"1600\" class=\"wp-image-27651\" style=\"width: 250px;\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Frame-1-1.png\" alt=\"\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Frame-1-1.png 789w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Frame-1-1-148x300.png 148w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Frame-1-1-505x1024.png 505w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Frame-1-1-768x1557.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Frame-1-1-757x1536.png 757w\" sizes=\"(max-width: 789px) 100vw, 789px\" \/><\/li>\n\n\n\n<li>The system will validate the values provided. Upon successful validation, they will receive a message, \u2018Password Updated Successfully\u2019.<br><img loading=\"lazy\" decoding=\"async\" width=\"789\" height=\"1600\" class=\"wp-image-27652\" style=\"width: 250px;\" src=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Frame-2-1.png\" alt=\"\" srcset=\"https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Frame-2-1.png 789w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Frame-2-1-148x300.png 148w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Frame-2-1-505x1024.png 505w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Frame-2-1-768x1557.png 768w, https:\/\/support.loginextsolutions.com\/wp-content\/uploads\/Frame-2-1-757x1536.png 757w\" sizes=\"(max-width: 789px) 100vw, 789px\" \/><br><\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Updating Password While Logged In<\/strong><\/h4>\n\n\n\n<ol>\n<li>Click the hamburger icon on the top-left corner of your screen.<br><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXdjifg9t4hDb18tBK0DS0bnAI3iVDCezVtpLDbdqGTjZhSp_Wf8IDiAT32QYLHkgJ0EA74OH6fwXO-ZWgIOFeDDKFWPbrcNCatZB7koEe9tnEe_qpSVb2QC5fmGk4P2G-aqp-x-ug?key=YAWqIkVH0EDaiUlJeFyaZA\" style=\"width: 250px;\"><\/li>\n\n\n\n<li>Click on Settings.<br><img decoding=\"async\" style=\"width: 250px;\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXcKvf32rySZ5rE4YIX5QVtH7kg4jTirb8Ndv_hHU3LvHaHbwP_lbFCYpL-PRZ_ab4YHYTdGu1AGU2AdGvPIzU0FqmwFaV-xj9Pjo8JRj7-IrQn8kIEhAtOkRstgZZn8w0JM8Wc1JQ?key=BqozuDnxScV2bWg7ztnuKw\"><\/li>\n\n\n\n<li>Click Change Password.<br><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXf_yOZhFaT0zkabz1CK5QS5cb1LlqmvN42H4mJGKgHSSZ87gaQvzfmg-w5zFetChwHhhjT6hSCSdauPDC_7Sk-O0tHeC6yXvJyYZjIErYS2h7a_Eil76uHS3FXKk3RTVK37IxFklA?key=BqozuDnxScV2bWg7ztnuKw\" style=\"width: 250px;\"><\/li>\n\n\n\n<li>In the respective fields, enter your current password, then type your new password and confirm it by re-entering it.<br><strong>Note: <\/strong>The password must have 1 uppercase, 1 lowercase, 1 numerical value, and should be a maximum of 14 characters.<\/li>\n\n\n\n<li>Click Submit. The password will be changed successfully.<br><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXf_grZpSUFbmTpPCQ3zKnHa8GE2s-v2_s-L0CueS6UE3mMmdlpeBDLWPOnSkLM1_G3S2zXyh467XgGtMIrZvVtn7iwE8Ap60gOTZ4iUrV_S5_Ho8nQqMRhH_8Ak44r7tg?key=vpAV6k87AC66G5CquGdHrqfh\" style=\"width: 250px;\"><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Download PDF Once you add your delivery associates to the LogiNext platform, you can send them an activation link. This lets them easily download the Driver App and set their password.&nbsp; After logging in, delivery associates can update their password &hellip; <a href=\"https:\/\/support.loginextsolutions.com\/index.php\/2019\/02\/01\/driver-app-password\/\">Continued<\/a><\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[],"tags":[1410,1411,1412,1413,1414,1415,1416,1417,3009,3010,3011,3015,3017,3018,3019,3020],"_links":{"self":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/7670"}],"collection":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/comments?post=7670"}],"version-history":[{"count":32,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/7670\/revisions"}],"predecessor-version":[{"id":28560,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/7670\/revisions\/28560"}],"wp:attachment":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/media?parent=7670"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/categories?post=7670"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/tags?post=7670"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}