{"id":8535,"date":"2019-04-01T07:26:55","date_gmt":"2019-04-01T07:26:55","guid":{"rendered":"https:\/\/support.loginextsolutions.com\/?p=8535"},"modified":"2026-06-09T08:37:35","modified_gmt":"2026-06-09T08:37:35","slug":"live-configurations","status":"publish","type":"post","link":"https:\/\/support.loginextsolutions.com\/index.php\/2019\/04\/01\/live-configurations\/","title":{"rendered":"LIVE Configurations"},"content":{"rendered":"\n\n\n\t
\n\n\t\t<\/i><\/span> Download PDF<\/a>\n\n\t<\/div>\n\n\n\n\n\n

This document highlights all the possible client customizations on the LIVE screen through support.
\nWhile logging a support ticket, please consider this document as a template and provide all the necessary details for a smooth and quick resolution.<\/p>\n

1. Pane Access (Should the pane be shown or not)<\/strong><\/p>\n

a. Orders : Yes\/No
\u00a0 \u00a0 If Yes, what should be the width (%age of the screen), else default.<\/p>\n

b. Trips : Yes\/No
\u00a0 \u00a0 If Yes, what should be the width (%age of the screen), else default.<\/p>\n

c. Delivery Associates : Yes\/No
\u00a0 \u00a0 If Yes, what should be the width (%age of the screen), else default.<\/p>\n

d. Map : Yes\/No
\u00a0 \u00a0 Width defined by remaining space between Orders and Trips pane<\/p>\n

2. Within Cards (If new field is to be added\/removed\/edited)<\/strong><\/p>\n

a. Specify which card – Orders, Trips, Delivery Associates<\/p>\n

b. Specify what status – ALL, ASSIGNED, UNASSIGNED, INTRANSIT, etc.<\/p>\n

c. Specify the level<\/p>\n

\u00a0\u00a0\u00a0\u00a0i. L1 (Default view when not clicked)<\/p>\n

\u00a0\u00a0\u00a0\u00a0ii. L2 (Details exposed on a single click of card)<\/p>\n

\u00a0\u00a0\u00a0\u00a0iii. L3 (Upon clicking on \u201cmore details\u201d the card takes up the whole screen height)<\/p>\n

d. Field details<\/p>\n

\u00a0\u00a0\u00a0\u00a0i. Field label (eg. AWB Number : )<\/p>\n

\u00a0\u00a0\u00a0\u00a0ii. Filed Value (what it should show – eg. awbNumber)<\/p>\n

3. Within Cards (show\/hide the badge\/icon on the right the Order Number)<\/strong><\/p>\n

a. Specify which badge:<\/p>\n

\u00a0\u00a0\u00a0\u00a0i. In order card<\/p>\n

\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a01. PICKUP\/DELIVERY Tag<\/p>\n

\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a02. Geocoded\/Not geocoded Tag<\/p>\n

4. Within Cards (Actions\u2019 access)<\/strong><\/p>\n

a. Specify the Entity – Order, Trip, Delivery Associate<\/p>\n

b. Specify the Status – Unassigned, Assigned, All etc.<\/p>\n

c. Specify which actions to remove\/add. Example: Remove access of Show Trip, Assign Trip, Change trip etc.<\/p>\n

5. Icons (Shown in map and on the left of the card)<\/strong><\/p>\n

a. Specify the Entity – Order, Trip, Delivery Associate<\/p>\n

b. Specify the Status – Unassigned, Assigned, All etc.<\/p>\n

c. Specify what icon should be there<\/p>\n

\u00a0\u00a0\u00a0\u00a0i. If it is hosted somewhere, specify the cdn link (make sure there are no copyright issues)<\/p>\n

\u00a0\u00a0\u00a0\u00a0ii. Else, contact the design team, we will upload new custom icons on S3 and link them to LIVE Templates<\/p>\n

6. Custom Filters (Logic based tags on LIVE Cards)<\/strong><\/p>\n

a. Orders<\/p>\n

i. Alarms<\/p>\n

Gives a time sensitive – color coded alarm icon on the order card.<\/p>\n

    \n
  1. Specify if alarms access should be given or not (default: false)<\/li>\n
  2. Specify the keys on which the conditions should work eg. pickupStartTime, pickupEndTime, startTimeWindow etc.<\/li>\n
  3. Specify the conditions and buckets in a very simple language<\/li>\n<\/ol>\n

    Example:<\/strong><\/p>\n

    a. (Status) Not Dispatched:<\/span><\/p>\n

    i. (Bucket) Green Color: If Scheduled Pick Up Time – Current Time > 60 mins<\/p>\n

    ii. (Bucket) Yellow Color: If Scheduled Pick Up Time – Current Time <=60 mins<\/p>\n

    iii. (Bucket) Red Color: If Scheduled Pick Up Time – Current Time <=30 mins<\/p>\n

    b. (Status) Intransit (Pick Up Leg):<\/span><\/p>\n

    i. (Bucket) Green Color: If Current Time – Scheduled Pick Up Time < 30 mins<\/p>\n

    ii. (Bucket) Yellow Color: If Current Time – Scheduled Pick Up Time => 30 mins<\/p>\n

    iii. (Bucket) Red Color: If Current Time – Scheduled Pick Up Time => 40 mins<\/p>\n

    c. (Status) Picked up (Delivery Leg):<\/span><\/p>\n

    i. (Bucket) Green Color: If Scheduled Delivery Time – Current time >5 mins<\/p>\n

    ii. (Bucket) Yellow Color: If Scheduled Delivery Time – Current time <= 5 mins and Current time – Scheduled Delivery Time < 10 mins<\/p>\n

    iii. (Bucket) Red Color: If Current Time – Scheduled Delivery Time => 10 mins<\/p>\n

    d. (Status) Cancelled:<\/span><\/p>\n

    i. (Bucket) Orange – ALL<\/p>\n

    e. (Status) Delivered:<\/span><\/p>\n

    i. (Bucket) Green – ALL<\/p>\n

    f. Else,<\/span><\/p>\n

    No alarm tag.<\/p>\n

      \n
    1. Specify the time interval in seconds you want the card to recalculate it\u2019s Alarm Status color (pollingInSec).<\/li>\n<\/ol>\n

      \u00a0\u00a0\u00a0\u00a0a. Remember : Too low value (ie. rapid refresh will slow down LIVE screen performance)<\/p>\n

      \u00a0\u00a0\u00a0\u00a0b. Default : 60s.<\/p>\n","protected":false},"excerpt":{"rendered":"

      Download PDF This document highlights all the possible client customizations on the LIVE screen through support. While logging a support ticket, please consider this document as a template and provide all the necessary details for a smooth and quick resolution. … Continued<\/a><\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[],"tags":[3011,3014,3017,3018,3019,3020],"_links":{"self":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/8535"}],"collection":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/comments?post=8535"}],"version-history":[{"count":12,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/8535\/revisions"}],"predecessor-version":[{"id":33239,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/8535\/revisions\/33239"}],"wp:attachment":[{"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/media?parent=8535"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/categories?post=8535"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.loginextsolutions.com\/index.php\/wp-json\/wp\/v2\/tags?post=8535"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}